Please read these terms carefully before using naga91 services
Welcome to naga91. By accessing our website at https://naga91.cam and using our gaming services, you agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you ("User", "You", "Your") and naga91 ("Platform", "We", "Us", "Our"). If you do not agree with any part of these Terms, you must not use our services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of naga91 after changes are posted constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when these Terms were last revised.
These Terms apply to all services offered by naga91, including but not limited to casino games, live dealer games, sports betting, togel (Indonesia's traditional numbers lottery), slot games, table games, and all related services. By registering an account or placing any wager, you acknowledge that you have read, understood, and agree to these Terms in their entirety.
Online gambling is restricted in many jurisdictions. It is your responsibility to ensure that your use of naga91 complies with all applicable laws in your location. naga91 is intended for adult entertainment only and is strictly prohibited for individuals under 21 years of age.
For the purposes of these Terms, the following definitions apply:
To use naga91 services, you must meet all of the following eligibility requirements:
You must be at least 21 years of age. naga91 strictly enforces this age restriction in compliance with Indonesian regulations and international responsible gaming standards. We reserve the right to request proof of age at any time. Failure to provide valid identification will result in immediate account suspension and forfeiture of all funds.
You must have the legal capacity to enter into a binding contract. You must not be legally prohibited from gambling in your jurisdiction. You must not be acting on behalf of a third party or using someone else's payment method without authorization.
naga91 services are intended for residents of Indonesia. By using our platform, you represent that you are physically located in Indonesia at the time of accessing our services. We reserve the right to verify your location and may restrict access from certain regions.
Each User is permitted only one Account. Creating multiple Accounts is strictly prohibited and may result in immediate termination of all Accounts and forfeiture of balances. This includes Accounts registered under different names, email addresses, or using different payment methods belonging to the same individual.
To access naga91 gaming services, you must register an Account by providing accurate and complete information.
During registration, you must provide truthful and accurate information including:
Providing false, inaccurate, or misleading information is grounds for immediate Account termination.
naga91 implements Know Your Customer (KYC) procedures to verify User identity and prevent fraud. You may be required to submit the following documents:
Verification typically takes 1-24 hours. Withdrawals may be restricted until verification is complete. Failure to complete verification within 30 days of Account creation may result in Account suspension.
You are responsible for maintaining the confidentiality of your Account credentials. You must:
naga91 is not liable for any losses resulting from unauthorized use of your Account if you have failed to maintain proper security.
naga91 accepts deposits through the following Indonesian payment methods:
Minimum deposit is Rp 50,000. Maximum deposit varies by payment method. Deposits are typically processed instantly for major banks and e-wallets. Bank transfers may take 5-30 minutes during off-peak hours. You are responsible for any fees charged by your bank or payment provider.
You may withdraw your Account balance at any time, subject to the following conditions:
Deposits must be wagered at least once (1x turnover) before withdrawal. This requirement prevents money laundering and applies to both deposited funds and winnings. Bonus funds have separate wagering requirements detailed in the Bonuses section.
naga91 reserves the right to decline any deposit or withdrawal request if we suspect fraud, money laundering, bonus abuse, or violation of these Terms. In such cases, we will notify you of the reason and may request additional verification documents.
naga91 may offer various bonuses and promotions including welcome bonuses, reload bonuses, cashback, free spins, and tournament prizes. All bonuses are subject to specific terms published with each promotion. General bonus rules include:
Bonus funds typically carry wagering requirements ranging from 10x to 50x the bonus amount. For example, a Rp 100,000 bonus with 30x wagering requires Rp 3,000,000 in total wagers before winnings can be withdrawn. Wagering requirements must be completed within 30 days unless otherwise stated. Game contributions toward wagering vary:
The following activities constitute bonus abuse and will result in bonus forfeiture and possible Account termination:
All games on naga91 use certified Random Number Generators (RNGs) or live dealer results to ensure fair outcomes. Published RTP percentages are theoretical values calculated over millions of game rounds. Short-term results may vary significantly from published RTPs due to variance.
In the event of a game malfunction, all affected bets are void and stakes are refunded. "Malfunction" includes server errors, disconnections during play, incorrect game display, or software bugs. naga91 is not liable for losses resulting from malfunctions beyond refunding the affected stakes.
For sports betting, the following rules apply:
If you are disconnected during play, the game round continues automatically. In casino games, your last action stands. In sports betting, placed bets remain valid. Upon reconnecting, you can view results in your Account history. It is your responsibility to maintain a stable internet connection.
The following activities are strictly prohibited and will result in Account termination and forfeiture of all balances:
You acknowledge that gambling involves financial risk and you may lose money. naga91 provides entertainment services only and makes no guarantee of winnings. You use our services at your own risk and agree that naga91 is not liable for any gambling losses.
While we strive for 24/7 availability, naga91 does not guarantee uninterrupted service. We are not liable for losses resulting from:
In no event shall naga91's total liability to you exceed the amount deposited into your Account during the 90 days preceding the claim. This limitation applies regardless of the form of action, whether in contract, tort, negligence, strict liability, or otherwise.
naga91 is not responsible for the content, accuracy, or availability of games provided by third-party suppliers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, etc.). Issues with game mechanics, RTPs, or fairness should be directed to the game provider.
You may close your Account at any time by contacting customer support. Upon closure:
naga91 reserves the right to suspend or terminate your Account immediately if:
Upon termination for Terms violation, naga91 may withhold your balance if we determine it was obtained through prohibited means. For legitimate balances, you will be permitted to withdraw after investigation concludes.
Accounts with no login activity for 12 consecutive months are considered inactive. naga91 reserves the right to charge a monthly maintenance fee of Rp 50,000 on inactive Accounts with balances exceeding Rp 100,000. We will notify you via email 30 days before applying this fee.
These Terms are governed by international gaming regulations and are interpreted in accordance with principles of fairness and good faith. Where applicable, Indonesian consumer protection laws apply to disputes involving Indonesian residents.
If you have a complaint or dispute, please follow this process:
Most disputes are resolved at the customer support level. We are committed to fair treatment and will investigate all complaints thoroughly.
naga91's decision on all gaming-related matters is final. This includes but is not limited to: game results, bonus eligibility, Terms interpretation, and Account status. You agree to accept our decisions as binding.
For questions regarding these Terms or any aspect of naga91 services, please contact us:
Customer support is available in English and Indonesian. Average response time is under 2 minutes for live chat and under 12 hours for email.
By registering an Account and using naga91 services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. You also acknowledge that you meet all eligibility requirements, including being at least 21 years of age and located in Indonesia. If you do not agree with these Terms, you must not use our services.
All game outcomes use certified RNGs. Published RTPs are accurate. Terms are written in clear language without hidden clauses.
Standard processing time 15 minutes to 24 hours. Verified accounts enjoy priority processing and higher limits.
Indonesian-speaking customer support available around the clock via live chat, email, and WhatsApp to assist with any concerns.
Strict 21+ age verification through KYC process. We take underage gambling prevention seriously and comply with all regulations.
Contact our support team or visit our FAQ for quick answers